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Getting Started
MyDesktop is a web based application and as such there is no software to download and no assumption of prior technical training to be able to use it. To get started, all that is necessary is the completion of an Application form which can be downloaded here (or from the Home Page if you want to do it later).
Simply complete the application form (obtained by emailing support@desktop.com.au) and return it to us and we will advise you when your account has been set up and confirm your access credentials.
Setting up your account should take approximately 2 hours and once you have been advised of your username and password, you can get started.
The following points will help you understand the way in which MyDesktop operates :
- The facilities of MyDesktop are available to all staff members. The System Administrator (typically the Principal and/or Office Manager, there can be more than one) will control the level of access of each staff member.
- Each staff member will be given their own username and password by the System Administrator. These can be changed as required.
- Entering staff details (including access levels) should be the first task of the System Administrator as the details are also required for the property advertisements as well as for contact details for buyers, tenants etc.
- Print copies of the fact sheets and weekly newsletters (each of which identifies a new feature and a tip/hint on how to use the system effectively) which are linked from the MyDesktop system home page (being the page you will see when you login using your username and password). We have found fact sheets and weekly updates to be a far better method of education and training than the traditional manual of encyclopaedia dimensions
- Have a go. The system has commentary throughout to assist as well as online help where you see the ? symbol. If all else fails, call us on 1300656168 where you will talk directly to a friendly support officer
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